Frequently Asked Questions

Yes, the gratuity / service charge is included and is shared directly with our servers, bussers, bartenders, and culinary staff.

You can reserve online for Traditional Mat or Table and Chair seating, or call our reservations team at (808) 667-1998. Kamaʻāina rates are available by phone only. Travel agents can reach our agency line at (808) 667-6998, and parties of 15 or more, please call our Sales Department.

Advance reservations are necessary, and many evenings fill ahead of time, so we suggest booking as soon as your travel dates are set.

No, advance reservations are required. If your date is full, you can join our online waitlist. Joining the waitlist is not a confirmed reservation, and seats are not guaranteed. Our sales agent will call to offer seats if they become available and must speak with you directly, so please call us back as soon as possible if you miss our text or call. A credit card is required to join the waitlist, but payment is not required until your seats are confirmed.

For parties of 14 or fewer, please call us at least 24 hours before your lūʻau date for a full refund. We are not able to accept cancellations or changes by email. Cancellations within 24 hours and no-shows are non-refundable, and full charges apply. For parties of 15 or more, please call our Sales Department for details.

Yes. Infants 2 and under, not occupying a seat, attend at no charge. Please include them in your party when you book and let us know about any special considerations. Outside chairs, car seats, and strollers are not allowed in the Traditional Mat section.

Whatever is most comfortable, but most women wear sundresses, and most men wear shorts and an aloha shirt. Please wear sturdy shoes, no high heels or you’ll get stuck in the grass!

Performances are roughly 3 hours and vary by season. You will receive more details once you reserve your seats.

October through February (Check-in Time: 5:15pm, lūʻau ends 8:15pm)

March through May, and September (Check-in Time: 5:45pm, lūʻau ends 8:45pm)

June through August (Check-in Time: 6:15pm, lūʻau ends 9:15pm)

We can accommodate requests for Gluten-Free, Vegetarian, or Vegan meals. 24-hours advance notice, prior to the scheduled lu‘au date is required. We are unable to accommodate allergy requests or dietary preferences. No substitutions or modifications. Everything listed on the menu will be served at your table.

Our premium bar is included throughout the evening, with Maui Brewing Co. beers, Josh Cellars wines, Kula rums, PAU Maui Vodka, tropical cocktails, and sodas and juices. You must be 21 or older with a valid physical ID to drink alcohol. We are not able to accept photos or copies of ID.

By Maui County law, we are a non-smoking facility. Mahalo for your kōkua.

We have limited free parking on-site at the lu’au and if our parking lot is full, our friendly Aloha Greeters will direct you across the street to the overflow parking lot at the Lahaina Cannery Mall.

Yes. Please let us know at the time of booking your reservation if your guest will remain in their wheelchair or transfer to our chair.

Hawaiian music by Nā Leo Hoʻoulu sets the tone for the evening. At sunset, our hula production tells the story of Hawaiʻi through four segments: ʻŌteʻa and the Polynesian migration, Kahiko (ancient hula), the Missionaries and the Merrie Monarch, and ʻAuana (modern hula).