We have implemented the following protocols in compliance with Hawaii state and local mandates. We have also adopted additional procedures we have deemed appropriate for the safety and health of our guests and our family of employees.
Contactless payment and check-in with your mobile device will allow for a safe as well as efficient beginning to your evening.
A brief health screening will be included in your check-in process
Our oceanfront grounds are completely open air, however guests should maintain a 6 foot social distance from other guests and luau staff while in attendance
Guests are required to wear face masks (gaiters, bandanas, and face shields are not compliant in Hawaii) at all times while anywhere on property, but may temporarily remove a face mask while sitting at their personal table, only while actively eating or drinking.
Our seating capacity and occupancy limits have been reduced in compliance with local and state mandates to achieve appropriate social distancing
We have revised our seating arrangements – allowing only families or parties traveling together to share a table – with a maximum of 8 guests per table
Food will be served in multiple courses, plated and delivered to your party’s table
Beverages will also be ordered and served to your table. No walk-up bar service
All food and beverage handlers have been trained in the highest standards of safe food service preparation and handling in accordance with industry best practices
We have expanded upon and enhanced our regular cleaning and sanitation protocols: increased frequency of cleaning and disinfection of high touch and high traffic areas including reception areas and restrooms, addition of hand sanitizer stations throughout the grounds
Daily professional sanitation with Quaternary Ammonium per specifications from the CDC to combat SARS-CoV-2/Covid 19 using industrial fogging and liquid application methods
All Staff members are required to wear Personal Protective Equipment (PPE) face coverings, gloves, etc. as required for their job tasks and in accordance with the direction of state and local authority
Visitors planning a trip to Hawaii or between Hawaiian Islands should review the most current government guidance. Rules and policies are changing and evolving frequently both for pre-travel requirements and procedures upon arrival including possible additional testing and quarantine once you are on island. Once here in Hawaii please travel pono (responsibly) and follow all local guidelines. For more information, online pre-travel health questionnaire, and guidance please visit: https://www.gohawaii.com/travel-requirementshttps://hawaiicovid19.com/travel/https://www.mauicounty.gov/2393/Coronavirus-COVID-19-Transportation-Rela We sincerely appreciate your understanding of our shared responsibility to the health and safety of our guests, employees and our community. We look forward to your visit. Travel Safe!